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Buncombe County Code Purple & Numbers You Need to Know in Bad Weather
Buncombe County -- January 9, 2025: Buncombe County is a Weather-Ready-Nation ambassador, and we want to help you be prepared and safe when bad weather hits the area. Always call 911
if you are in immediate danger or need emergency assistance. For non-emergency situations, such as trees down, use these non-emergency numbers.
Fire & Medical (County/City) - 250-6650
County, Black Mountain, Woodfin, Weaverville, Montreat (including animal control) - 250-6670
Sign up for Buncombe Alerts by texting BCAlert to 99411 or visit buncombecounty.org/codered.
Sign up for Buncombe Alerts by texting BCAlert to 99411 or visit buncombecounty.org/codered.
See below for more useful numbers.
Power Companies
Duke Energy Progress
1-800-419-6356
Haywood EMC
1-800-951-6088
French Broad Electric
Madison: 649-2051
Mitchell: 688-4815
Buncombe, Madison:
1-800-222-6190
Yancey: 682-6121
Duke Energy
1-800-POWERON
Duke Energy Progress
1-800-419-6356
Haywood EMC
1-800-951-6088
French Broad Electric
Madison: 649-2051
Mitchell: 688-4815
Buncombe, Madison:
1-800-222-6190
Yancey: 682-6121
Duke Energy
1-800-POWERON
Get updates on your outage
at duke-energy.com or text
Text OUT to 57801
Gas
Dominion Energy (PSNC)
1-877-776-2427
Phone Service
AT & T
1-877-737-2478
Charter Communications
1-888-438-2427
Frontier Communications
1-877-462-8188
Cable
Charter Communications
1-888-438-2427
Internet Service Providers
Gas
Dominion Energy (PSNC)
1-877-776-2427
Phone Service
AT & T
1-877-737-2478
Charter Communications
1-888-438-2427
Frontier Communications
1-877-462-8188
Cable
Charter Communications
1-888-438-2427
Internet Service Providers
AT & T
1-877-737-2478
Charter Communications
1-888-438-2427
Frontier Communications
1-877-462-8188
Roads
DOT (County roads)
298-0397
City of Asheville
251-1122
Town of Biltmore Forest
274-0824
Town of Black Mountain
419-9304
Town of Montreat
669-8002
Town of Weaverville
645-0606
Town of Woodfin
253-4887
State Highway Patrol
Text *47
Water
Asheville Water Department
251-1122
Emergency Shelter
All area residents
211
Below is a list of links to keep handy in case of inclement weather:
1-877-737-2478
Charter Communications
1-888-438-2427
Frontier Communications
1-877-462-8188
Roads
DOT (County roads)
298-0397
City of Asheville
251-1122
Town of Biltmore Forest
274-0824
Town of Black Mountain
419-9304
Town of Montreat
669-8002
Town of Weaverville
645-0606
Town of Woodfin
253-4887
State Highway Patrol
Text *47
Water
Asheville Water Department
251-1122
Emergency Shelter
All area residents
211
Below is a list of links to keep handy in case of inclement weather:
Duke Power Outage Map
Call 211 for shelter information
Call 211 for shelter information
Code Purple has been called for Asheville and Buncombe County to provide emergency shelter for those experiencing homelessness during cold weather.
Code Purple is a coordinated effort to increase emergency shelter capacity with fewer requirements than typical programming. Participating sites will also connect individuals to long-term shelter and housing options.
Code Purple Shelter Sites:
ABCCM (Single Men)
Location: 20 20th Street
Phone: 828-259-5333
Hours: Intake: 4–8 p.m. | Exit: 7:30 a.m.
Transit Route: WE2 Bear Creek Rd
ABCCM’s Transformation Village (Single Women & Women with Children)
Location: 30 Olin Haven Way
Phone: 828-259-5365
Hours: Intake: 4–8 p.m. | Exit: 7:30 a.m.
Transit Route: W2
Transportation Details:
- Free ART Bus Transit: Available to and from Code Purple sites. Riders must inform drivers they’re going to a Code Purple site.
- ABCCM Shuttle: Picks up at Crisis Ministry (24 Cumberland Ave.) at 4 p.m.
- Community Support: Paramedics, AFD-REST, and Mission Hospital can assist with transportation for those unable to access bus services.
For additional weather updates, visit weather.gov.
Please note: Families will be triaged on a case by case basis, and may be offered hotel options if no other shelters are available. Both locations are wheelchair accessible.
Image: WNCTimes
