Henderson County Update

Henderson County -- September 29, 2024: 12 PM: Henderson County Update: Henderson County residents, the State

of Emergency continues in the County and the mandatory countywide curfew from 8:00 PM to 8:00 AM daily continues until conditions improve.  

•Our Emergency Management continue to be in rescue mode, as we try to get to residents who still need our help.
•Conditions are improving, but there are still areas of the County dealing with flooding and blocked roads due to trees and debris.
•Power outages and cell phone issues continue in the County. We ask for patience from all County residents as these issues get resolved.
•Henderson County Public Schools will be closed until further notice to ensure the safety and well-being of our students and staff. Once essential services are restored, the School System will make a determination on when we can safely reopen schools and communicate this to County families.
•Many Hendersonville water customers are experiencing water outages and periods of low pressure in the distribution system. Customers remain under a system pressure advisory and are recommended to use bottled water or boil water before drinking. We understand how challenging this guidance is to our community, but we are asking customers who have water to actively conserve. Conservation tips are posted at www.hvlnc.gov/helene. City staff, alongside additional response partners, are working 24/7 to assess the damage to the water infrastructure. By conserving water, you are allowing the system’s pressure to increase - ultimately speeding the restoration of water service.
•As residents travel, we ask that drivers treat intersections without power as 4-way stops to prevent additional emergencies.
•We also remind the public that as Duke Energy begins the challenging process of restoring power, avoid driving over or coming into contact with downed power lines.
•Please call 9-1-1 for emergencies only. We have an Emergency Operations Call Center open at 828-771-6670 for any non-emergency calls.
•For more information visit, hendersoncountync.gov/  and click on the red banner title “State of Emergency Declared”