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Freezing Temps, Prevention and Dealing with Frozen Pipes
Asheville -- December 9, 2023: City of Asheville: As winter temperatures drop, stay vigilant about your water supply
is crucial.
If you suspect your water meter is frozen, act promptly!
Contact Water Resources Department customer service at 828-251-1122 for assistance.
A technician will visit your home to ensure proper water flow through the meter. Remember, pipes and plumbing on your side of the meter are your responsibility.
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While we don't handle indoor plumbing issues, we can swiftly cut off the water source to minimize damage in case of a break. For urgent help, call customer service at 828-251-1122.
Winter Home Tip: Dealing with Frozen Pipes Frozen pipes can be a winter woe, but with the right steps, you can thaw them safely and prevent serious damage. Here's a quick guide:
Locate the Freeze: Start thawing the pipe nearest to the faucet. Open the faucet to allow melted water to drip out.
Hair Dryer Magic: Use a hair dryer to gently thaw the frozen section. Avoid electric shock ā keep it away from water! Hot
Towel Method: Heat water on the stove, soak towels, and wrap them around cold pipe sections. This safe technique prevents sudden bursts.
Caution: Never use torches or extreme heat; it can lead to pipe explosions and serious injuries!
Burst Pipe Emergency:
Shut off water at the main valve or, for hot water pipes, the valve on top of the water heater.
Emergency Plumber: Keep a local plumber's after-hours number handy. Call them ASAP if needed!
Prevent winter disasters with these tips. Stay warm and keep your pipes flowing!
