Asheville City Offices Closed Today, ART Service to Suspend Early

Due to the impacts of Tropical Storm Helene,  the City is especially vulnerable during these weather conditions.

With the safety of our community in mind,  City of Asheville office locations will be closed for in-person services January 10, 2025.  Staff will be available to provide assistance for the typical online services the City provides. 

Transit impacts

ART bus services will be suspended after 11:00 a.m. January 10. Should conditions improve by Saturday morning, ART services will resume at 10:00 a.m  on January 11 and operate according to the regular schedule until 6:00 PM. Updates will be provided if any further changes to service occur. 

ART Hours of Operation, January 10 - 11 :
(TENTATIVE and dependent on weather conditions)

January 10: 5:30 AM - 11:00 AM
January 11: 10:00 AM - 6:00 PM

 

Parks & Recreation Community Centers

All community centers are closed and programs cancelled.

While most parks and greenways are open, community members are advised to stay out due to fallen trees, limbs and debris, wet or icy patches, and other hazards. For a list of closed parks and greenways, visit ashevillenc.gov/parks.

Water Resources

Water production staff will continue to work around the clock and Water maintenance staff will be available for water-related emergencies 24 hours a day over the holiday weekend. Customers can call the customer service line at 828-251-1122 to report water related emergencies, leaks, breaks, and no water calls.  

Public Safety

All public safety services, including police, fire and emergency response, will operate according to normal schedule — 24 hours a day, seven days a week.

 

Preventing Frozen Pipes

Below freezing temperatures are expected over the weekend. Here are some tips to prevent frozen water pipes in your home. Find more information on this page: https://www.ashevillenc.gov/department/water/additional-information/ 

Disconnect and drain all garden hoses and install covers on outside faucets.
Keep garage doors closed if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.)

Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or heating tape. This will prevent freezing, especially for interior pipes that run along outside walls.

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime
temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.

During really cold weather, open the cold water tap and let the water run at a trickle to keep the water in the pipes moving.

 

 

Image: WNCTimes