Buncombe County Numbers in Bad Weather

Buncombe County -- Buncombe County is a Weather-Ready-Nation ambassador, and we want to help you be prepared and safe when bad weather hits the area.

Always call 911 if you are in immediate danger or need emergency assistance. For non-emergency situations, use these non-emergency numbers. 

Fire & Medical (County/City) - 250-6650
County, Black Mountain, Woodfin, Weaverville, Montreat (including animal control) - 250-6670
You can also report trees down at 250-6666/250-6696
Sign up for Buncombe Alerts by texting BCAlert to 99411 or visit buncombecounty.org/codered.

See below for more useful numbers.

Power Companies
 
Duke Energy Progress
1-800-419-6356
 
Haywood EMC
1-800-951-6088
 
French Broad Electric
Madison: 649-2051
Mitchell: 688-4815 
Buncombe, Madison:
1-800-222-6190
Yancey: 682-6121
 
Duke Energy
1-800-POWERON

Get updates on your outage 

at duke-energy.com or text

OUT to 57801
Gas
 
Dominion Energy  (PSNC)
1-877-776-2427
Phone Service
 
AT & T
1-877-737-2478
 
Charter Communications
1-888-438-2427
 
Frontier Communications
1-877-462-8188
Cable
 
 
 
Charter Communications
1-888-438-2427
Internet Service Providers
 
AT & T
1-877-737-2478
 
Charter Communications
1-888-438-2427
 
Frontier Communications
1-877-462-8188
Roads
 
DOT (County roads)
298-0397
 
City of Asheville
251-1122
 
Town of Biltmore Forest
274-0824
 
Town of Black Mountain
419-9304
 
Town of Montreat
669-8002
 
Town of Weaverville
645-0606
 
Town of Woodfin
253-4887
 
State Highway Patrol
Text *47
Water
 
Asheville Water Department
251-1122
Emergency Shelter 
 
All area residents
211
Below is a list of links to keep handy in case of inclement weather:

NCDOT Information line 511
National Weather Service forecast
ReadyNC preparedness 
Real-time road conditions from the NCDOT
Duke power outage map
Report a power outage

Call 211 for shelter information

Buncombe County Government