City of Asheville: City Hall Winter Holiday Closings and Service Impacts

Asheville -- December 20, 2024: City of Asheville Press Release: City of Asheville offices will be closed

December 24-26, 2024 during the winter holiday break.

City offices will also be closed on January 1, 2025.

Helene Recovery Efforts
Debris Collection: Helene-related debris collection will continue throughout the holidays.

FEMA Disaster Relief Center at Asheville Mall will have holiday hours:

December 24: 8 a.m. – 12 p.m.

December 25-26: Closed

December 27:  8 a.m. – 6 p.m.

January 1, 2025 – Closed

January 2 – 8 a.m. – 6 p.m.

The following City services will be affected by the holiday closures.

ART bus service
Asheville Rides Transit (ART) holiday schedule will be as follows:

Service will be closed after 6:30 p.m. December 24 (Christmas Eve)
No service on December 25 (Christmas Day)
Holiday Schedule will be in effect on January 1 (New Years Day) (Holiday Schedule in Spanish, Russian)
If you haven’t already, we invite you to download the Moovit app to your smart device, to help plan your trip for better efficiency. Visit the City of Asheville Transit webpage for more information or stop by the ART Transit Center, 49 Coxe Ave.

Trash, Recycling, and Brush Collection

Trash, Recycling, and Brush will be collected Monday, December 23 and Tuesday, December 24 as normal. No collection on Wednesday, December 25.  Wednesday customers, including CBD, will be collected Thursday, December 26. Thursday customers will be collected Friday, December 27.  

The Sanitation Office will be closed December 24-26.

Sign up for free schedule change reminders and find out which holiday items can and cannot be recycled in your blue cart by downloading the AVL Collects app or checking out the information on our City of Asheville Sanitation webpages.

As a reminder, 8 food scrap drop-off sites are now open in the City of Asheville and Buncombe County for residential composting. 

Asheville Parks & Recreation
Most Asheville Parks and Recreation (APR) parks and greenways are open from 6 a.m.-10 p.m. every day of the year, though some are closed due to extensive damage from Tropical Storm Helene. Please check ashevillenc.gov/parks for closed locations. Administrative offices and community center buildings are closed December 24-26 and January 1.

The APR team is ready to help our community with New Year’s resolutions to continue healthy habits, change behaviors, accomplish personal goals, or focus on self-improvement. For hundreds of free and low-cost fitness and active living opportunities, arts and culture programs, sports and clubs, out-of-school time activities, outdoor recreation, and more, browse the January-May 2025 APR program guide. 

 
Community & Regional Entertainment Facilities

Harrah’s Cherokee Center – Asheville: Will be closed December 23-26.

For any event or ticket inquiries, please visit HarrahsCherokeeCenterAsheville.com or contact hello@harrahscherokeecenterasheville.com.

WNC Nature Center remains closed to due to the effects of Tropical Storm Helene.  For more information on the Nature Center, please visit www.wildwnc.org 

Asheville Municipal Golf Course will be closed on December 25, 2024, and the back nine is open for play on all other dates throughout the holidays.  Tee times can be booked at www.ashevillegc.com 

Emergency services

All public safety services, including police, fire, and emergency response, will operate to normal schedule – 24 hours a day, seven days a week.

Water Resources

Staff will be available for water-related emergencies 24 hours a day over the holiday weekend.  Customers can call the customer service line at 828-251-1122 to report water-related emergencies, leaks, breaks, and no water calls.  In-field teams remain standing by to respond throughout the holidays.