Asheville -- October 7, 2024: City of Asheville Community News: Materials, equipment, and personnel are on the ground at

all three water treatment plants.

At North Fork, contractors are focusing on rebuilding the 36-inch bypass line that Helene destroyed. That line serves 80 percent of Asheville water customers. Complications from debris clogging what remains of the bypass line and then rainfall in the watershed after Helene arose on Friday and Saturday. While progress slowed, work continued. On Sunday morning, contractors were able to install new sections of the bypass line.


While crews are working tirelessly around the clock, these complications are an illustration of the impossibility of offering an accurate timeline for service restoration.

As repairs progress, water service will return to some areas before others, based solely on the level of damage to the system. When water service does return, a boil water advisory will be in effect

Image: City of Asheville


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